Home Owner Association Management

Condominium & Town Home Associations:

Maintenance and Operations

• Completion of cost-effective and efficient contract bidding, negotiations and administration.
• Verification of insurance and bond coverage for all contractors providing services to the Association.
• Implementation of a preventive maintenance program and development of an analysis of reserve for replacement needs.
• Completion of field inspections and field supervision of contractors.
• Completion of scheduled weekly property inspections to review property appearance and condition as well as overall curb appeal.
• Identification and notification to the Board of serious non-routine maintenance needs along with proposed solutions.
• Provision of 24-hour a day, seven day a week emergency telephone answering.
• Attendance of all monthly meetings of the Board of Directors and Annual Meetings of the Unit Owners.

Communications

• Provision of Board Meeting assistance, and agenda compilation and distribution.
• Provision of Annual Meeting assistance, proper mailing of meeting announcement, assistance in securing a quorum, and agenda compilation and distribution.
• Assistance in Newsletter distribution.
• Administration of Rules and Regulations including architectural control.
• Information requests, complaints, and request for assistance documentation, resolution and follow up.
• Prompt completion and processing of Resale Certificates and provision of assistance to owners and real estate agents working to sell units.

Finance

• Reception, recording and payment of all accounts payable.
• Preparation and distribution of billing, posting, reception and depositing of accounts receivable.
• Through our fully-staffed and highly trained collections department, pursuit of delinquent assessments including written communications, timely interface with the Association attorney on severely delinquent accounts, and periodic reports (optional) to the regional credit bureau.
• Resolution of owner assessment inquiries.
• Resolution of vendor inquiries.
• Advisement and assistance of Board of Directors on assessment matters.
• Maintenance of all files and records necessary to insure a good record of activities.
• Annual analysis, administration and coordination of insurance coverages and purchases, subject to Board review.
• Monthly reconciliation of all accounts and bank statements.
• Provision of periodic (monthly, quarterly and/or annual) financial reporting including but not limited to Balance Sheets, Income and Expense Statements and Budget Variance Analyses.
• Provision of assistance and cooperation in auditing.
• Compilation and submission to the Board of a recommended annual budget.